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About the author
CKirkby
- earned degrees in language / literature and law (but is not currently a lawyer or a journalist);
- worked for over a decade on Parliament Hill;
- misses writing; and
- appreciates thoughtful comments, en anglais ou en français. (Email addresses are not published.)
Categories
Archive
Daily Archives: 2024-02-17
Chatbot as agent
A sensible decision from the Civil Resolution Tribunal in British Columbia, holding Air Canada responsible for the “misleading words” of its “customer service” chatbot. Continue reading
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Apparently the basic paid plan with WordPress doesn’t include colours. That feels very budget airline to me, but I’m still not used to software as a subscription service.
Posted in Technology
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