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About the author
CKirkby
- earned degrees in language / literature and law (but is not currently a lawyer or a journalist);
- worked for over a decade on Parliament Hill;
- misses writing; and
- appreciates thoughtful comments, en anglais ou en français. (Email addresses are not published.)
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Failure to user test
One of my recurring gripes is failure to user test. It makes life unnecessarily bad because it is entirely avoidable. Continue reading →